Política de privacidad

Privacy Policy – CoMoGo

Effective Date: 12-12-25

CoMoGo (“we”, “our”, “us”) operates the CoMoGo – Food Multi Restaurant & Food Delivery App. This Privacy Policy explains how we collect, use, disclose, and protect user information when you use our mobile application.

This policy applies to all users, including:

  • Customers

  • Restaurant Partners

  • Delivery Partners (Delivery Man)


1. Information We Collect

A. Personal Information

We may collect the following information depending on the user role:

Customers

  • Name

  • Phone number

  • Email address

  • Delivery address

  • Order details

  • Payment-related information (processed securely via third-party gateways)

Restaurant Partners

  • Restaurant name

  • Owner/manager name

  • Phone number

  • Email address

  • Restaurant address

  • Menu and pricing details

  • Bank/payment settlement information

Delivery Partners (Delivery Man)

  • Name

  • Phone number

  • Email address

  • Vehicle details

  • Identity verification information (if applicable)


B. Location Information (IMPORTANT DISCLOSURE)

⚠️ Delivery Partner Location Access

  • The CoMoGo app collects real-time location data of Delivery Partners.

  • Location data is collected even when the app is running in the background, if required for order delivery.

  • This data is used to:

    • Assign nearby orders

    • Track live delivery status

    • Show accurate delivery progress to customers

    • Improve delivery efficiency and safety

    • ✅ Background location justified

    • ✅ Core functionality linked to location

    • ✅ No unnecessary claims

    • ✅ Matches prominent disclosure & privacy policy

📌 Location data is NOT used for advertising purposes and is NOT sold to third parties.

Customers’ location may be accessed only for address selection and delivery purposes.


C. Automatically Collected Information

  • Device information

  • App usage data

  • IP address

  • Crash logs and performance analytics


2. How We Use Your Information

We use collected data to:

  • Process and deliver food orders

  • Enable communication between customers, restaurants, and delivery partners

  • Track deliveries in real time

  • Improve app performance and user experience

  • Ensure security and prevent fraud

  • Comply with legal obligations


3. Location Data Usage Summary (For Compliance)

User Type Location Access Purpose
Customer Optional Delivery address & map services
Restaurant No Not required
Delivery Man Yes (Real-time & background) Order assignment, live tracking, delivery completion

4. Data Sharing & Disclosure

We do NOT sell personal data.

Data may be shared only with:

  • Restaurant partners (order-related data)

  • Delivery partners (delivery-related data)

  • Payment gateway providers

  • Government or legal authorities if required by law


5. Data Security

We implement appropriate technical and organizational measures to protect your data against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration


6. User Rights

Users can:

  • Access or update their personal information

  • Disable location access (Delivery Partners must keep it enabled to work)

  • Request data deletion by contacting us


7. Children’s Privacy

CoMoGo is not intended for children under 13 years. We do not knowingly collect personal data from children.


8. Third-Party Services

The app may use third-party services such as:

  • Payment gateways

  • Map & location services

  • Analytics tools

These services have their own privacy policies.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be notified within the app or on our website.


10. Contact Us

If you have any questions about this Privacy Policy or data usage, contact us:

App Name: CoMoGo
Email: comogo@gmail.com
Company Name: CoMoGo
Address: [Optional]